At CONVEX STAR GENERAL TRADING LLC, we are committed to delivering your orders in a timely and reliable manner. Please review the following shipping information to better understand our shipping policies and options.

1. Shipping Methods

We offer various shipping methods to cater to your needs:

• Standard Shipping: Our standard shipping option provides reliable delivery within [X] business days.
• Express Shipping: If you need your order faster, we offer express shipping with delivery within [Y] business days.

2. Shipping Costs

Shipping costs vary based on factors such as order weight, shipping method, and destination. The exact shipping cost will be displayed during the checkout process.

3. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment.

4. Shipping Restrictions

Please note that we currently only offer shipping within [Country/Region]. We do not ship internationally at this time.

5. Estimated Delivery Times

The estimated delivery times provided during checkout are based on business days and exclude weekends and holidays. Actual delivery times may vary due to factors beyond our control, such as weather conditions or unforeseen delays.

6. Shipping Addresses

Please ensure that your shipping address is accurate and complete. We are not responsible for delays or issues caused by incorrect or incomplete addresses provided by the customer.

7. Shipping Confirmation

You will receive a shipping confirmation email once your order has been dispatched. This email will include your tracking number and a link to the carrier's website for tracking updates.

8. Shipping Fees and Taxes

Shipping fees and any applicable taxes will be displayed during the checkout process before you confirm your order.

9. Order Changes and Cancellations

If you need to make changes to your order or cancel it after it has been placed, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that changes or cancellations may not be possible once the order has been shipped.

For any inquiries or assistance related to shipping, please feel free to contact our customer service team at Info.csgtllc@convexindustries.ae